Our clients come to the studio for many different reasons: To feel better, get stronger, lose a little weight, or even just shake off some pent up stress. Whatever the motivation, our Front Desk team ensures that clients leave with a favorable / positive experience every time. Beyond hospitality and customer service, the Front Desk Team also support the smooth running of the studio from open to close.
CONTACT TO APPLY: Emily Katz
**Please include resume if possible**
LOCATION: CAPE HOUSE
WHO YOU ARE
- Are you someone who gravitates to the fitness & wellness community?
- Are you commonly described as energetic, outgoing and personable?
- Are you looking to hone your leadership, communication & customer service skills?
- Do you thrive in entrepreneurial, dynamic and busy environments?
- Are you a go-getter, someone who loves learning, taking on responsibility and working on a team?
If so, you might be a great fit for our Front Desk Team.
- Provide high level customer service to clients
- Assist studio management in daily tasks and projects
- Provide support to B/SPOKE instructors
- Facilitate successful class check-in process
- Be helpful, efficient, and proactive
- Be a team player and promote camaraderie
- Assist with training of new hires
- Maintain product knowledge of retail operations and restocking
- Perform bike fittings and maintenance
- Promote and maintain the B/SPOKE aesthetic, appearance, atmosphere and culture
- Ability to prioritize and multi-task within a fast-paced environment
- Outstanding customer service and problem solving skills
- Exceptional communication skills and ability to work with a wide range of personalities
- Friendly and professional phone and email etiquette
- Superior organizational skills
- Must be able to work a non-traditional schedule, including weekends and some holidays
SCHEDULE & AVAILABILITY
- 3 Shifts / Week including 1 weekend day
- 10 Hours / Week
Consistent availability May 25 thru September 3, 2019
Availability that supports a range of the following shift times: Monday – Sunday
- 6am – 1230pm